Return & Refund Policy

Our Commitment

We want you to love your fragrance! If you're not completely satisfied with your purchase, we're here to help.

Returns

Return Window: 30 days from delivery date
Condition: Items must be unused, unopened, and in original packaging
Proof of Purchase: Original receipt or order confirmation required

Refunds

Once we receive and inspect your return, we'll process your refund within 5-7 business days. Refunds will be issued to your original payment method. Please note that shipping costs are non-refundable.

Exchanges

If you'd like to exchange a fragrance for a different scent, please contact us at support@myfragranceus.com and we'll be happy to assist you.

How to Return

1. Contact us at support@myfragranceus.com with your order number
2. We'll provide you with return instructions
3. Ship the item back to us using a trackable shipping method
4. Once received, we'll process your refund

Damaged or Defective Items

If you receive a damaged or defective item, please contact us immediately at support@myfragranceus.com with photos. We'll arrange a replacement or full refund at no cost to you.